Omaze Phone Numbers and Emails

Toll-Free Number:

  • (800) 435-1976
Send Message

Customer Service:

  • (213) 534-6693

Omaze Emails:

Legal
Privacy Inquiries
weloveyou@omaze.com
media@omaze.com
Is this your business?

How to Contact?

Most Popular Number:

(800) 435-1976
Total calls: 178 Issues resolved: 3 Last call: Mar 25, 2024

What Is the Omaze Customer Service Phone Number?

The phone number for Omaze customer service is 1-800-435-1976. You can use this Omaze contact number to learn more about their platform and to ask general questions. The company representatives will answer your questions and explain the financial details. You can also call this number to share your suggestions or comments on platform improvement.

To contact Omaze by phone, dial 1-732-233-0822 if you have difficulties accessing their website or your account. The operators at this Omaze phone number deal with technical issues and guide customers to solve their problems. You can also use this contact to get in touch with the company corporate office.

How Can I Contact Omaze via a Corporate Email Address?

You can contact Omaze corporate office via the following email address: weloveyou@omaze.com. The Support Center agents at this address are ready to provide the information and assistance you need. They also deal with customers' concerns and suggestions.
If you have any questions concerning taxes or prizes, email them to info@omaze.com. The email address for privacy policy matters is privacy-requests@omaze.com. If you are a press representative and wish to discuss media inquiries, write to media@omaze.com.

You can also email the customer care team using an online form. Click the Submit a Request button at the top-right of the Help Center page.

Can I Contact Omaze Support Online via Live Chat?

The platform does not provide a live chat feature on their website. However, you can find an online form to reach their customer support team. Visit their Help Center page and find the Submit a Request button in the top right corner. Fill out the form with the required contact information and enter the details of your request. You can attach files to make the process of issue investigation faster. Click the Submit button and await the response from the company representatives with the information you've requested or the instructions to solve your problem.

You can also try to reach Customer Support via the official social media pages.

PissedConsumer Club

Contact Information

Omaze Website:

Omaze Help Center:

Corporate Office Address:

Omaze, Inc.
P.O. Box 866 9942 Culver Blvd,
Culver City, California 90232
United States

Omaze Customer Service Reviews

1.6 / 5
Poor
Shirley G Htm
Totally ignored
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Non existent customer service. Had no response to my messages. They sign you up and then ignore you .

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Guest-5440265
Subscription cancellation

I emailed Omaze via the correct form and details to cancel my subscription. Then I emailed to follow up, after 5 emails I received a response stating that they could not identify my email address to cancel my subscription.

Note there is no contact telephone number for Omaze customer service. I ended up emailing their chief officer on LinkedIn - no response. I have had to block payments via my bank.

Omaze has zero customer service or professionalism. The process has been highly infuriating.

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Guest-4724984
I hadn’t had my prize draw numbers
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I phoned at first with no answer received then disconnected.
I then sent an email which was responded to very quickly. A few security questions asked sorted very quickly. Thank you Rajay

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How Good is Omaze's Customer Service?

Shirley G Htm
Shirley G Htm
Feels Disappointed | Feb 24, 2024

Only wanted to know where my £25 is going because it’s not showing on my account. Absolutely useless and told to pay a pound for help? Did so and immeadiately it flashed up that in 3 days time I would be paying something called ‘just answer’ £35 a month. Complete bloody rip off and took me all night to get PayPal to cancel it for me. Going to consult Which magazine about Omaze customer service.

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Izabella Tsk
Izabella Tsk
Feels Neutral | Jan 07, 2024

I have already please stop taking money out of my account

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Sonoma Ryu
Sonoma Ryu
Feels Disappointed | Sep 04, 2023

Not good at all

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Mavis Fjw
Mavis Fjw
Feels Neutral | Aug 15, 2023

Didn't return answer to my e mail

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Ludwig Vky
Ludwig Vky
Feels Disappointed | Apr 30, 2023

Rubbish

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Rozell Lxv
Rozell Lxv
Feels Satisfied | Apr 21, 2023

Very pleased with em great chairity to help them give some one like me just normal person who reg blind to be lucky enough win beautiful home

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Summary of Omaze Customer Service Calls

315 TOTAL
CALLS
01:04 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omaze?

Account Question:

  • “It was to sort out my subscription”
  • “Have not had this months email to say my subscription has been taken”
  • “I want maze to stop charging my account”

Request for Information Question:

  • “To ask a question”
  • “About my account”
  • “I have entered some of your competitions but I am resident in Spain at the moment but want to come back to Uk to live do to win a house would be amazing, can't afford to buy but please can I go on entering your draws etc. Caroline Cary Falkland.”

Payments and Charges Question:

  • “Change payment method”
  • “Two payments taken out”
  • “I am not getting anytwhere updating my payment card for subscription”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Trying to subscribe but having difficultie doing it”

Product/ Service Question:

  • “To enter draw”
  • “I hadn’t had my prize draw numbers”
  • “Tried twice to enter drawer online”

Cards Question:

  • “Update card details on my account”
  • “Why is my card declined?”
  • “I don't recognise the card you took my money from”

Shipping and Delivery Question:

  • “Haven't received code number”
  • “You have totally got my wrong address which is a bit concerning and you are not accepting United Kingdom as Country., I have subscribed but I am a bit concerned about you having someone else's address”
  • “Tickets not received even though money was taken”

Refund Question:

  • “Refund”
  • “Pay for marballa house but it as sold out and I want my money back”

Other Question:

  • “Need information”
  • “To talk to someone”
  • “New email address”

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