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Omaze - Shipping Service Review

This "charity" is a scam. I donated money for the reproductive justice league shirt and three months later I still haven't received anything. When I try to contact the company, no one responds to my emails. I am going to have to dispute this charge on my credit card now and let Omaze deal with it if they are really that intent on stealing my hard earned money. They should be ashamed of themselves. Do yourself a favor and donate to a real charity directly.
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ID
#976294 Review #976294 is a subjective opinion of poster.
Service
Omaze Shipping Service
Reason of review
Order processing issue
New Reviewer

Omaze Shipping Service Review

I ordered two tshirt sand only one came. Called but no response.
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ID
#974657 Review #974657 is a subjective opinion of poster.
Service
Omaze Shipping Service
Reason of review
Not as described/ advertised

Paid for two shirts, got one

one shirt was sent, two were paid for and no luck so far getting the second shirt. this company does not make it easy. can't imagine why you need a hundred words, but here you are, words and words and words. now please send the silly shirt, will you crazy, do you think i have nothing better to do than type until i see the magic number 100? find a young whipper snapper to fix this, ok please please please please please please please no no no no oh boy oh boy oh boy oh boy oh boy oh boy oh boy o boy oh boy
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ID
#970294 Review #970294 is a subjective opinion of poster.
Service
Omaze Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Omaze Shipping Service Review

one month ago I ordered a "nasty girl" tshirt. I have never received it. Looking on line I am appalled by the number of complaints similar to mine. I will definitely pursue this! AND, I want my *** tshirt!
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ID
#969071 Review #969071 is a subjective opinion of poster.
Service
Omaze Shipping Service
Reason of review
Order processing issue

Im With Standing Rock Review

Ordered before Halloween, still haven't received.
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ID
#953660 Review #953660 is a subjective opinion of poster.
Reason of review
Order processing issue
I specifically choose a donation bracket with the Robert Downey Jr. bunny costume back ground and a Captain America poster. Not only did it take almost 3 months to receive the poster, but it was about the size of my computer screen (27"). Beyond that I have yet to...
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ID
#935778 Review #935778 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Reason of review
Poor customer service

Omaze - Review in Auctions and Internet Stores category from Lausanne, Vaud

Sadly Omaze seems to be a fraudulent charity. Their record is poor, and their "charity" is very opaque. Somebody is making lots of money here, but it's not who the donors are giving to. Susan Sarandon should be more careful with which Internet companies she allows to use her image and endorsement. {{Redacted))
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ID
#880927 Review #880927 is a subjective opinion of poster.
Location
Lausanne, Vaud
Cons
  • Never received items
  • Internet scammers
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Full refund

Ncis Tee Supporting Musuc Corps Review

Still waiting for a shirt to support music corps - a group that helps wounded vets through music - supposedly they had the wrong address- what a bunch of ***- its been months! I hope many see this & beware of their practices!
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ID
#879291 Review #879291 is a subjective opinion of poster.
Location
Lodi, New Jersey
Reason of review
Problem with delivery

Omaze Fail to Deliver

Mine is yet another case of Omaze never delivering the 'thank-you' promised after donating to one of their charity campaigns. The company appears based on marketing spin and no one really cares about customers except to sweet talk them. Appalling customer service when there is a problem and like others, all I got was more broken promises and no still resolution after six months. My latest email did not even get answered, perhaps they just hope I will give up. Well now I have and will never deal with Omaze again. I don't regret making a charity donation, just don't offer promises of rewards that it appears you have no appetite to deliver.
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ID
#856494 Review #856494 is a subjective opinion of poster.
Location
Chard, Somerset
Service
Omaze Customer Care
Cons
  • Omaze never sent my stuff
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Short Review on May 23, 2016

to this day they have not sent me my package to pay as donation . do not answer my mails. no phone support and do not report the result of the campaign They are a fraud I support the campaign starwars
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ID
#852671 Review #852671 is a subjective opinion of poster.
Location
Mazatl, Sinaloa
Reason of review
Poor customer service
I made a donation to the Omaze Disney's Star Wars Force Awakens charity campaign but have yet to receive the gift. While I fully support the cause of the campaign and do not regret my $100 donation, I was also looking forward to receiving the limited edition T-Shirt...
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1 comment
#1134404

I have a similar complaint about their "Win a bike ride with Bono" contest. I upped my donation to the $100 level to receive the t-shirt and hopefully spread the word about a worthy cause.

Over two months later, no t-shirt.

I have emailed them twice and was promised to be answered within 1-2 days and no reply either.

I can't help but wonder if Omaze cannot deliver on a simple t-shirt, is it possible they can follow through on a meet and greet with Bono?

Or is it possible that the money they collect does not go to the charity as they say?

Very poor customer service. They plug some very unique offers but I doubt any of them happens.

ID
#812390 Review #812390 is a subjective opinion of poster.
Location
London, England
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
I did have a bad feeling from the fact that they never disclose how much they raise for each project. Also, judging from the former winners, it seems that although they claim to randomly choose winners, there is a system. e.g: 1) Winner for a film premiere in...
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3 comments
#1620496

Winner of exotic car (mclaten 570 was an exotic car dealer

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ID
#801800 Review #801800 is a subjective opinion of poster.
Location
Tokyo, Tokyo
Cons
  • Never got reply
  • Never received items
Reason of review
Poor customer service
Loss
$70

Omaze Online Charity Auction Review

Fraud charity in my opinion . Stay away . Very suspicious po box address and no phone number
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ID
#790097 Review #790097 is a subjective opinion of poster.
Location
Bolton, Ontario
Reason of review
Bad quality
If you want to be taken as a serious charity you should have a proper help and support setup. I donated money and was to receive an item. I got an email saying it is sent and its been 6 weeks now. No way to contact except to put in a ticket is ridiculous. They send...
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2 comments
#1212809

Same here. I emailed about 5 times regarding a Robert Downey Foundation Fund.

The response I got stated the item was NEVER sent due to error and that they would send one right away. Never did.

I'm so disgusted with the entire thing. They should be ashamed of themselves.

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ID
#778678 Review #778678 is a subjective opinion of poster.
Location
Edmonton, Alberta
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer
I bought an autographed posted from RDJ in April 2015. Months later I contacted them for an update and was informed that it was delayed due to the custom personalization of the item. In JANUARY 2016 I received the poster...it had been packaged so badly that it was...
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ID
#774616 Review #774616 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • No certificate of authenticity
  • Six months to receive poster
  • Poster arrived damaged
Reason of review
Taken advantage of
Loss
$2000
Preferred solution
I want Omaze to stop preying on collectors and fans until they fix their very serious systemic problems. Their delays, damages, and deceptions are in very bad taste and are turning what could be a great venture in to a farce.