Omaze - Atrocious customer service Shonky cam-aign
I couldn't find any details of the winner of a very long campaign being the Daniel Craig win an Aston Martin competition. I wrote asking who had won only to receive a patronizing response that 'it has been drawn' but didn't answer my question as to who won.
I have followed up twice asking who won but Omaze refuse to answer and there is no trace of the competition on their web site despite taking USD50 from me. None of the links I saved leading to this competition lead to anything on the Omaze web site. The whole campaign has disappeared yet other completed campaigns are shown on their website. Something is wrong here.
I can't help but think this particular campaign has something shifty about it and would not recommend anyone deal with Omaze. Omaze thank you for your order! Your donation has been received, and the world feels brighter already. ORDER DETAILS ORDER ID:156879* 500 chances to: Meet Daniel Craig and Take Home an Aston Martin Subtotal$50.00 Sales Tax:$0.00 Shipping:FREE TOTAL:$50.00 Payment method: PayPal Card Number: **** Want to update your order with a shirt size, shipping address or something else?
Questions or comments? Hit us up anytime at weloveyou@***.com And remember...
good things come to those who give. Omaze | PO Box 866 | 9942 Culver Blvd | Culver City, CA 90232 | United States
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
Omaze Cons: Ethics and customer service.
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