Bonifacio Hzm

Difficulty in cancelling subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Will not immediately cancel my subscription. They intend to take another DD payment due in 4 weeks when they could process the cancellation now.
View full review
Cons:
  • Just a stupid money making scheme for the owners

Preferred solution: Immediate cancellation of my subscription

User's recommendation: Do not get involved!

Francis B Ned

A bit of a moan

I have won £20, £10 and about another five win but they all expired. Why do we have to claim a win , I have an account why doesnt it just go in there. I wonder how many are not claimed, I know its a charity and I give every month to a few charities and done so for years but if you actually win then it would be nice to get it .as it is I dont get much time to access and look
View full review
Loss:
$60
Pros:
  • Nik
Cons:
  • Nil

Preferred solution: Nothing really only if some one wins and they have an account then to get it put in your account it’s not much about £100 added up and I am not asking for it just telling you how much. It’s hard to access and claim time

User's recommendation: It would be nice if you win to actually get it and not have a dead line to claim

Flowers J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam legal scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Omaze win a house I and two other

Pros: Fantasy of winning and the reality of helping, Gives people

false hope.

Cons: Patricipants do not see their entries, Scam company, Tricky small print.

Recent recommendations regarding this business are as follows: "Stay clear of Omaze", "Send an email", "keep a screen dump on what you pay", "Expect a long wait! The message was a standard one saying they will reply within 2weeks!

They only have a small team.", "Dont buy anything from these charlatans".

Omaze win a house I and two other friends bought a ticket we waited for a long time then we had notification from omaze that they didn't reach enough sales so where extending the length of time for a winner we waited until the end and received a nother notification saying that they didn't reach enough sales so are closing it but none of us received our moneys back so I feel this is a nother legal scam. And also be aware of the good reviews on anything because people are paid for putting on good reviews!!! Also this is asking for the date of experience it won't let you put the correct date as it's only going back a year we bought our tickets before that. I put this review on because I'm told that they have another house up for ticket sales what did they do with all those peoples ticket money from the last one !!!

Also did you know that there contact details are United States!! They say that part of your money goes to charity First, theres no guarantee that your fundraiser will be successful. While Omaze does have a lot of traffic, theres no guarantee that people will actually donate to your cause, Second, Omaze takes a percentage of all donations made through their platform. I read that if they are not successful they pay everything back to people who bought tickets this is not true as I and two friends received nothing from them!!

Another con of the company is that they require a credit card number and expiration date, which leaves you at risk for having your account hacked if any private information is put online.

Finally, there have been some complaints about customer service. If you run into any problems with your account or have questions about how the platform works, it can be difficult to get in touch with someone who can help !!

View full review
Loss:
$40
Cons:
  • Legal scam

Preferred solution: I would like to help inocent people from being robbed

User's recommendation: Beware of legal scams

Anonymous
map-marker Wirral, Wirral

Omaze draw payment is

Can you update my bank details. My payment came out my new bank but you have my old bank account showing?
View full review
Anonymous
map-marker Gravesend, Kent

Subscription cancellation

I emailed Omaze via the correct form and details to cancel my subscription. Then I emailed to follow up, after 5 emails I received a response stating that they could not identify my email address to cancel my subscription. Note there is no contact telephone number for Omaze customer service. I ended up emailing their chief officer on LinkedIn - no response. I have had to block payments via my bank. Omaze has zero customer service or professionalism. The process has been highly infuriating.
View full review

User's recommendation: AVOID

Anonymous
map-marker Runcorn, Halton

I think this company is a massive scam

Emailed them 4 times about why I have no entries despite paying by direct debit for months No reply Avoid!
View full review
Kalana Aya
map-marker Hackney, Hackney

Need to speak to a human being. What part of that does this stupid computer not understand

No direct line to speak to a human being when needed. What on earth is this world coming to when all you can do is write to a computer to try and get a quick response to a query
View full review

User's recommendation: Have someone available to speak to on the phone

Anonymous
map-marker Bradford, England

Misleading?

I have subscribed to Omaze on a '30 entries for £10' deal, but when I read the details recently, it says that my UNIQUE code will be entered 30 times in the draw? So that is like buying a lottery ticket with chosen numbers and then duplicating it another 29 times. How can you win like that as the other entries will be wasted? I had assumed that 30 entries meant 30 chances of winning in the same draw with a different code per ticket. How does this work if my code is exactly the same on each entry?
View full review

User's recommendation: Read the smallprint

Jennifer S Aaf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** customer service. You just can’t speak to anyone ever

Fed up. Trying to update my phone number and cant do it m. Also what if I dont have or need to write 100 words
View full review

Preferred solution: Apology

User's recommendation: Never Omaze / you won’t win unless you’re white or Asian

Resolved
Lyfe Ktv
map-marker London, England

Resolved: It was to sort out my subscription

I am trying to set up my subscription but for some reason it keeps sending me an email to keep setting it up when I have already done so
View full review
Doctor Uzg
map-marker Church Village, Rhondda Cynon Taf

I am a customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Have given all the information of new card on many occasions but still received automatic replies and some not. I cannot go on much longer like this at the age of 82 and Omaze will not ring me.
View full review

User's recommendation: Inform them of my problems

Anonymous
map-marker Dundee, Dundee City

No confirmation of entry.

Showing on bank that have entered the draw yet no confirmation email sent.. wondering if theyll be able to contact me when I win!!!
View full review
Randa Yii

I omaze have taken 3 payments out of my bank account £30,I only signed up for £10 a month.

Only want to pay £10 a month and omaze have taken 3 ten pounds out of my bank account I would like refund back of 20 pounds pleas thank you.
View full review
Loss:
$20

Preferred solution: Price reduction

June E Drn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have tried several times to delete my Omaze account

I joined Omaze on the understanding that it would cost £10 per month taken from my bank each month but was horrified to find they had taken £10 twice on the same day each month . I have tried several times to delete my Omaze account and have emailed them but just receive a automated reply that it takes 2 weeks to replyt.This is a con and recommend anyone not to be taken in by their tactics
View full review

Preferred solution: I would like Omaze to delete my account I do not want to subscribe to this dodgy outfit

User's recommendation: Don’t do it it’s a scam

Anonymous
map-marker Newton-Le-Willows, St Helens

Unauthorised payment taken

Not really you can not speak to anyone . And I still do not know if my account is cancelled which I did not know about .so I would like my money back ..
View full review
1 comment
Copeland Imq

Omaze .. I cancelled my subscription to this game in September!!

They have since taken 4 payments from my bank account!! They’re very crafty!! By stating to the bank that any card change would still Qualify Omaze to take their subscription payment !! From the new card!!

They won’t answer any e-mails !!

They’re the worst company out there!! Avoid them like the Plague!!!!