Honolulu, Hawaii
Not resolved

I specifically choose a donation bracket with the Robert Downey Jr. bunny costume back ground and a Captain America poster.

Not only did it take almost 3 months to receive the poster, but it was about the size of my computer screen (27"). Beyond that I have yet to receive the computer background. Contacting customer support they stated "the background is still in production". A -DIGITAL- background, one they had a -PREVIEW- image of for the donation, is still in production?

It has been almost a year now since my donation and received a "would you recommend Omaze to a friend" survey.

So this is a no. Then this is my 100+ words.

Reason of review: Poor customer service.

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