Contact Information

You can contact the customer service representative of Omaze calling Omaze's helpline phone numbers.

Customer Service:

  • (213) 534-6693
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Currently you can call only US numbers.

Omaze Website:

Omaze Online Chat:

Omaze Email:

  • Customer Service

Corporate Office Address:

Omaze, Inc.
P.O. Box 866 9942 Culver Blvd,
Culver City, California 90232
United States

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Omaze Rating Based on 84 Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Omaze Customer Service Calls

41 TOTAL
CALLS
01:20 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omaze Customer Service?

Request for Information Question:

  • “Question about experience”
  • “No confirmation”
  • “Question about multiple entries”

Payments and Charges Question:

  • “Unauthorized charges”
  • “Discount code didn't work, they charge me 50 $” , Review # 2059950
  • “Got a 50 bonus entry I used it on one payment method but could only use so much bc of my card went to use another card but code didn't work can I please get another bonus entry and if you happen to have a higher one can you please email it to donate”

Cards Question:

  • “Accident put 150.00 on card wanted 50.00 on card”
  • “Someone used my card and charged 25$” , Review # 1972155

Account Question:

  • “You took money out of my account and I did not order any from your company” , Review # 1917264

Refund Question:

  • “Refund”

Product/ Service Question:

  • “We are trying to establish a unique experience in country music working with the American Cancer Society and would like to speak to someone”

Other Question:

  • “I baught entries for 2 cars on October 10th and they are still not showing up”
  • “Because some money I have donated doesn't appear”
  • “Omaze Dempsey give away purchase 9/11/20”

About

Omaze Terms of Service
To read more: https://www.omaze.com/terms
Omaze Privacy Policy
To read more: https://www.omaze.com/privacy
Top Omaze Services

Donation, Shipping Service, Deal

Omaze Pros and Cons

Pros: Fantasy of winning and the reality of helping, Website, Idea of winning, Fun while donating, Customer service

Cons: Scam company, Website displayed a message to recreate my account lmao, Vague contest end date, Tricky small print, That there is no phone number

Summary

Omaze specializes in online charity auctions. The company was founded by Ryan Cummins & Matthew Pohlson in July 2012. Its headquarters is based in Culver City, California, USA. Omaze is a privately-held company. It holds online auctions with brands and celebrities including Andre Agassi, George Clooney, Vicente Fox, Steffi Graf, and Ben Affleck. The target of such raffles is to raise money for nonprofit organizations by selling low-cost tickets. Omaze works with many non-profit organizations like Architecture for Humanity, Product Red, New York Collaborates for Autism, Team Rubicon, and Young Storytellers Foundation. Available payment options are as follows: Visa, MasterCard, American Express, and Discover.

Omaze reviews and complaints

Omaze is ranked 231 out of 1921 in Financial Services category

Area Served

Australia, USA

Payment Methods

VISA

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