Omaze Phone Numbers and Emails

Toll-Free Number:

  • (800) 435-1976

Customer Service:

  • (213) 534-6693

Legal:

  • (800) 435-1976

Omaze Emails:

Customer Service
Legal
Privacy Inquiries
Media

Omaze Contact Information

Omaze Website:

Omaze Online Chat:

Corporate Office Address:

Omaze, Inc.
P.O. Box 866 9942 Culver Blvd,
Culver City, California 90232
United States
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Omaze Rating Based on 94 Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Omaze Customer Service Calls

48 TOTAL
CALLS
01:20 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omaze Customer Service?

Request for Information Question:

  • “I have questions about the donation process”
  • “Question about donation”
  • “Need assistance”

Payments and Charges Question:

  • “Wrong amount charged on my card”
  • “Unauthorized charges”
  • “Discount code didn't work, they charge me 50 $”

Cards Question:

  • “Accident put 150.00 on card wanted 50.00 on card”
  • “Someone used my card and charged 25$”

Account Question:

  • “You took money out of my account and I did not order any from your company”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “We are trying to establish a unique experience in country music working with the American Cancer Society and would like to speak to someone”

Other Question:

  • “Haven't received all my entree”
  • “I baught entries for 2 cars on October 10th and they are still not showing up”
  • “Because some money I have donated doesn't appear”

About

Omaze Terms of Service
To read more: https://www.omaze.com/terms
Omaze Privacy Policy
To read more: https://www.omaze.com/privacy
Top Omaze Services

Donation, Shipping Service, Deal

Omaze Pros and Cons

Pros: Fantasy of winning and the reality of helping, Website, Idea of winning, Gives people hope, Fun while donating

Cons: Scam company, False hope, Website displayed a message to recreate my account lmao, Vague contest end date, Tricky small print

Summary

Omaze specializes in online charity auctions. The company was founded by Ryan Cummins & Matthew Pohlson in July 2012. Its headquarters is based in Culver City, California, USA. Omaze is a privately-held company. It holds online auctions with brands and celebrities including Andre Agassi, George Clooney, Vicente Fox, Steffi Graf, and Ben Affleck. The target of such raffles is to raise money for nonprofit organizations by selling low-cost tickets. Omaze works with many non-profit organizations like Architecture for Humanity, Product Red, New York Collaborates for Autism, Team Rubicon, and Young Storytellers Foundation. Available payment options are as follows: Visa, MasterCard, American Express, and Discover.

Omaze reviews and complaints

Omaze is ranked 244 out of 2284 in Financial Services category

Area Served

Australia, USA

Payment Methods

VISA

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