Contact Omaze Customer Service
Omaze Phone Numbers and Emails
Toll-Free Number:
-
(800) 435-1976
Customer Service:
-
(213) 534-6693
Omaze Emails:
Legal
Privacy Inquiries
weloveyou@omaze.com
media@omaze.com
Contact Information
Omaze Website:
Omaze Help Center:
Corporate Office Address:
Omaze, Inc.
P.O. Box 866
9942 Culver Blvd,
Culver City,
California
90232
United States
How Good is Omaze's Customer Service?
Summary of Omaze Customer Service Calls
312
TOTAL
CALLS
CALLS
01:04
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Omaze?
Account Question:
- “It was to sort out my subscription”
- “Have not had this months email to say my subscription has been taken”
- “I want maze to stop charging my account”
Request for Information Question:
- “To ask a question”
- “About my account”
- “I have entered some of your competitions but I am resident in Spain at the moment but want to come back to Uk to live do to win a house would be amazing, can't afford to buy but please can I go on entering your draws etc. Caroline Cary Falkland.”
Payments and Charges Question:
- “Change payment method”
- “Two payments taken out”
- “I am not getting anytwhere updating my payment card for subscription”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancel”
- “Trying to subscribe but having difficultie doing it”
Product/ Service Question:
- “To enter draw”
- “I hadn’t had my prize draw numbers”
- “Tried twice to enter drawer online”
Cards Question:
- “Update card details on my account”
- “Why is my card declined?”
- “I don't recognise the card you took my money from”
Shipping and Delivery Question:
- “Haven't received code number”
- “You have totally got my wrong address which is a bit concerning and you are not accepting United Kingdom as Country., I have subscribed but I am a bit concerned about you having someone else's address”
- “Tickets not received even though money was taken”
Refund Question:
- “Refund”
- “Pay for marballa house but it as sold out and I want my money back”
Other Question:
- “To talk to someone”
- “New email address”
- “Registering a property with you.”
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Omaze