I made a donation to the Omaze Disney's Star Wars Force Awakens charity campaign but have yet to receive the gift. While I fully support the cause of the campaign and do not regret my $100 donation, I was also looking forward to receiving the limited edition T-Shirt offered.
3 months have passed and no T Shirt has arrived! The movie's even out on DVD next week! After following up with their customer service, I received a reply that offered no indication or estimation when delivery would be. Instead the reply generically informed me that I would be notified once shipment is made.
Clearly there is an issue with either Omaze's capacity to handle such campaigns or with their merchandise suppliers. I expecdted better service from an organisation representing Disney charities.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.