Chard, Somerset
Not resolved
Advertised vs Delivered
Customer service
Product or Service Quality

Mine is yet another case of Omaze never delivering the 'thank-you' promised after donating to one of their charity campaigns.

The company appears based on marketing spin and no one really cares about customers except to sweet talk them.

Appalling customer service when there is a problem and like others, all I got was more broken promises and no still resolution after six months. My latest email did not even get answered, perhaps they just hope I will give up.

Well now I have and will never deal with Omaze again. I don't regret making a charity donation, just don't offer promises of rewards that it appears you have no appetite to deliver.

Product or Service Mentioned: Omaze Customer Care.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Omaze Cons: Omaze never sent my stuff.

  • Charity Appeal
  • No Reward
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