Barry S Qem

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Verified Reviewer

You ask for a aera code in the front of a mobile number i dont know of a area code in front of a mobile number and that iis stopping me sending a e-mail to Omaze

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i fild my details and complaint to Omaze in the email box answered all the questions with the answers but when it came to the mobile box asking for a area code how can i put something in there that does not exsist from barrysteans@***.com

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Cons:
  • Very bad costerner service

Preferred solution: Apology

Reagan Qbt

Omaze is a scam

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Should have read the comments here before participating, but had a similar experience as the rest of the people here.

It appears their all winners are fabricated. Try to search for any people who had the experience with their advertised contests, twitter, reddit anywhere, there's 2 people in entire internet who has talked about their experience out of thousands contests they do every year.

All their winners look the same, mostly middle aged men, few older women, have the same professional "happiness" when told, and then have a blurb about celebrity they won with something vaguely relating why would they be interested in it. You search for those names in celebrity's followers list and they don't exist, there's no social media from them, no one has ever tweeted omg i won omaze contest, no established real people social media accounts in thise age of day for ANY contests?

they make up winners, real fans, real people who actually donated never win. Do not bother wasting money on this sham.

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Loss:
$500
Pros:
  • Idea of winning
Cons:
  • Scam company
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

155 comments
Guest

I am greatly concerned about hidden truth about how may people buys the ticket? no transparencies. They are not publishing the winners details.

Flowers J

I totally agree myself and 2 other friends bought tickets after waiting for a long time to then here they closed the draw due to not enough ticket sales but none of us received our tickets money back.

Guest

I'm just curious to know how the winners are photographed celebrating in the property just hours after the supposed draw takes place?

Guest
reply icon Replying to comment of Guest-2291677

Yes. And also how more than one set of people seem to win the same house .....

Guest

Ofc it is for guys who invest bunch of money in it. Would be hilarious if not, loo

Guest

I Hope The Lady Who Rings up the people when they win is not Lying and if she is knowingly play-acting and Fooling Omaze Compitioners, I hope karma comes around and bites her on the *** From Christine Davis

Guest

My sister just won a prize w them worth 110 k. I can’t speak to other prizes but would be odd if she the only winner

Guest
reply icon Replying to comment of Guest-2201091

Your sister didn't win anything.

Dalin Osz
reply icon Replying to comment of Guest-2201692

People need to know that a lot of comments are paid for or there is a massive amount of scammers all collaborating together this is how they all look so legit!!

Guest
reply icon Replying to comment of Guest-2201091

WHATS YOU SISTERS NAME AND HOW DID SHE WIN ONLY MONEY

View more comments (154)
Anthony R Yht

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Verified Reviewer

Con-artists

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Omaze - Con-artists

I enter Omaze and a number of similar sites (including the national lottery).

I've been subscribed to Omaze for over a year. Only now have I realised that they have an option to register and 'manage' your account through their platform.

Upon doing so, I realised that I had actually won a small cash prize about 5 months prior; however, they only give you 2 months to claim the prize and then it 'expires'. I spoke to their support on Facebook who said you have to check it every month or you risk losing it.

This is not made clear on the site or in the emails.

Absolute con.

Cancelled and now using the money on lottery tickets. At least they actually pay you when you win.

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Pros:
  • Will take your money quickly
Cons:
  • Wont pay you if you win

User's recommendation: Buy lottery tickets instead.

Liz d Sku

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Verified Reviewer

Took £60 for a £15 special deal!

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Omaze - Took £60 for a £15 special deal!
Omaze - Took £60 for a £15 special deal! - Image 2

I got an email from Omaze saying that I could have £60 worth of entry tickets for £15. Went ahead and purchased them and omaze took full £60 not £15.

Ive tried emailing multiple times with no response.

I cant afford to lose £45. Customer service is non existent so Im trying the Gambling Commission instead

View full review
Loss:
$45

Preferred solution: Full refund

User's recommendation: Don’t touch

James D Ogb

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Verified Reviewer

Took my money but didn't supply tickets on special offer ending Sunday. No reply to multiple emails.

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Updated by user Jul 27, 2024

No. I feel they cannot be trusted.

I am not aware of another company doing this sort of draw, where they take your money but do not offer the purchased tickets so you are not put in the draw. Reeks of scamming.

Original review Jul 25, 2024

Paid £35.00 for a special offer. They have taken the money from my bank but no tickets were issued and no receipt was issued, nor was an entry code.

I tried multiple emails but there was no reply. There is no apparent phone number or other way to contact them. The offer ends in 3 days' time. Where are my tickets?

I have contributed several times now, but I don't trust them now.

Omaze, please send me my tickets or refund my money. I am disappointed that you have made no effort to resolve the problems.

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Cons:
  • Unreliable

Preferred solution: Deliver product or service ordered

User's recommendation: Don't waste your money. Give it direct to charity of your choice.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Can’t cancel subscription online

Omaze - Can’t cancel subscription online

The 'Simply login to your account and click Cancel Subscription' option doesn't exist!

I've blocked the payments in my bank instead.

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Cons:
  • Waste of money and extremely difficult to cancel subscription

Preferred solution: Cancel my subscription with immediate effect

User's recommendation: Don’t do it!

Deborah S Cxk
map-marker Gloucester, Gloucestershire

Dreadful customer service

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Real problems trying to receive help to cancel subscription. Lots of barriers to making contact. I will never subscribe again.

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Isha O

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Verified Reviewer

Didn't receive my entry confirmation mail

I did not receive my purchase confirmation email. Money has been taken from my bank. Also, when I check my account, there is no purchase entry history.

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Loss:
$15

Preferred solution: Full refund

Resolved
Madoc Dbg

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Verified Reviewer

Resolved: Paid for an entry into the 5 million house took my £15.00 but didn’t give me my entry number so feel conned

I paid 15.00 pounds to enter the draw for the 5 million pound house you have taken the money from my bank but it says I have zero entries to the draw so either give me ny entry confirmation of refund me the 15.00 pounds please

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Loss:
$15
Cons:
  • Took my money but never gave me my entry

User's recommendation: Would not recommend

Suzanne XXX S

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Verified Reviewer

Need to cancel my subscription

Good morning, I am afraid that I am going to have to cancel my subscription to Omaze as I can no longer afford to pay £20 per month.

I am having to make savings where I can, as the constraints on my income are becoming very difficult.

I hope you can help in this matter, thank you.

Regards Suzanne Standen-Nicholls

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Preferred solution: Cancel my monthly subscription

Tonio Cpo
map-marker Glasgow, Glasgow City

Duplication of fees

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Talk to me on my phone as I have noticed duplication of fees this month. I would like to speak to someone who can tell me why this duplication has happened

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User's recommendation: Speak to image consultant

Anonymous
map-marker Aylesbury, England

Omaze responded very quickly to my request

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I cancelled my subscription. Which they did for me straight away.

I then decided to re open my subscription as I felt it was better to remain with a chance of winning and support a charity.

They responded straight away and re newed my subscription. With no issues.

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User's recommendation: Have ago. You have an option to pay monthly and you can opt out anytime.

Naevia Vum
map-marker Mansfield, Nottinghamshire

Money taken out of my account

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100 has been taken out of my account I want a refund I didn't click on this and I'm onto the fraud team with my bank.

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User's recommendation: Never

4 comments
Guest

Hi. Please contact the Omaze customer support team at team@ omaze. co.uk

Guest

Hi. Please contact the Omaze customer support team at team@***.co.uk

Guest

Have you tried to contact them? team AT omaze.co.uk?

Guest

Have you tried to reach out to them? team@***.co.uk

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Daniah Cbr

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Verified Reviewer

Reviews reflect negative truth and persinal

I requested you stop my subscriptions which amount to £30:00 every first of the month with immediate effect as no longer able to afford it for of living expenses and charity begins at home.

Please honour my request ASAP without fail

View full review
Loss:
$90
Cons:
  • After having millions of people subscribe then one lucky win i

Preferred solution: Full refund

User's recommendation: Never if you treat me so bad and not listen to my request to stop taking my monthly subscriptions as not affordable I am on disability benefits

Iris F Qks

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Verified Reviewer
| map-marker Durham, Durham

I cannot rate. I needed telephone assistance. No one to speak when I called. Why?

I have given you both my UK telephone number and my email address. This allowed me to call your UK number.

I received a voice message recording asking if I wished to make a donation.

Then there was a goodbye. I needed to speak and join the Omaze competition with help from a service provider.

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User's recommendation: I do not give recommendations as I have not yet received assistance or advice from Omaze

STEPHEN M Inj

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Verified Reviewer

Overcharged

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Please would you tell me why you are charging me £70 per month instead of £20 per month as arranged? Thanks, Mr. Stephen Midgley, 37 Kings Gardens, Sowerby, Thirsk YO7 1NX.

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Preferred solution: Price reduction

User's recommendation: Beware

About

Summary

Omaze specializes in online charity auctions. The company was founded by Ryan Cummins & Matthew Pohlson in July 2012. Its headquarters is based in Culver City, California, USA. Omaze is a privately-held company. It holds online auctions with brands and celebrities including Andre Agassi, George Clooney, Vicente Fox, Steffi Graf, and Ben Affleck. The target of such raffles is to raise money for nonprofit organizations by selling low-cost tickets. Omaze works with many non-profit organizations like Architecture for Humanity, Product Red, New York Collaborates for Autism, Team Rubicon, and Young Storytellers Foundation. Available payment options are as follows: Visa, MasterCard, American Express, and Discover.

Omaze reviews and complaints

Omaze is ranked 574 out of 4933 in Financial Services category

Area Served

Australia, USA

Payment Methods

VISA

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