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I made a purchase but it's not in my orders

I ordered tickets for two items today. I was charged for it but the orders are not on my account. They are usually on my account for Omaze immediately.
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ID
#1906949 Review #1906949 is a subjective opinion of poster.
Pros
  • Choices for the campaigns
Loss
$20
Preferred solution
Deliver product or service ordered
Dear sir/DONER, Honorable President of OMAZE Organization, First take my salaam and greets in my heart. Hope well with your family. I am shah Alam from Bangladesh. I Know you are the most charitable person of the world. You are not only famous generous organization but...
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4 comments
#1937874

You should write to : PO BOX 866 **** CULVER BLVD, CULVER CITY, CA 90232, USA.

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ID
#1898028 Review #1898028 is a subjective opinion of poster.
Location
Dhaka, Dhaka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Because I’m just in capable of reaching somebody after I emailed several times and left several voice notes

I reached out several times regarding creating a giveaway to raise money for the elderly and I have yet to hear a response I'm very frustrated
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1 comment
#1867158

They have an utterly dysfunctional website!! I have properly signed-in.

But their "search" engine and their, "Hang tight... we're fetching more experiences for you!", does not work/load. If have tried many times over many days, and neither of these two functions yield any results.

And, to add insult to injury, I can't even send them a message using their own website. Terrible.

ID
#1865000 Review #1865000 is a subjective opinion of poster.
Preferred solution
Creating a giveaway

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund for donation I didnt make

Update by user Apr 09, 2020

I was tricked into the donation being made 500. It was suppose to be ONE 25$ donation not 525.

I would like full refund immediately. This is fraudulent advertising and the robot-like site stole my money!

Original review posted by user Apr 09, 2020
I was going to donate $25 to a charitable cause. I then was taken to another page and told that I had donated $500 without even clicking a damn button. Can't even speak with anybody but a robot on the phone. This company needs to be shut down. I was told by my bank I would recieve credit in 10 days. Now I called today saying it was denied and I have to speak with Omaze. Cant even reach a human on there. This is fraud at its finest. I will be contacting lawyer if this isnt straighted out.

User's recommendation: Doesn't recommend phony company.

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1 comment
#1867159

They have an utterly dysfunctional website!! I have properly signed-in.

But their "search" engine and their, "Hang tight... we're fetching more experiences for you!", does not work/load. If have tried many times over many days, and neither of these two functions yield any results.

And, to add insult to injury, I can't even send them a message using their own website. Terrible.

ID
#1861260 Review #1861260 is a subjective opinion of poster.
Service
Omaze Donation
Cons
  • Robot like service
  • False advertising
  • No human interaction
Loss
$525
Preferred solution
Full refund
There seems to be enough information out there with even a cursory online search to make it highly unlikely that Omaze is a total con in terms of actually running contests and having legitimate winners. To me, however, it's debatable whether Omaze - a private...
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ID
#1816503 Review #1816503 is a subjective opinion of poster.
Location
Edmonton, Alberta

Scam web site

this site scammed my sister out of $50 and was impossible to contact about stopping her donation
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ID
#1782199 Review #1782199 is a subjective opinion of poster.
Service
Omaze Donation
Cons
  • Not a charity
  • Scammy site
Reason of review
Poor customer service
Loss
$50

Indian win any price

I only inquiry Indian can participate In donating or win price
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1 comment
#1867174

Stupidity has no limit

ID
#1761662 Review #1761662 is a subjective opinion of poster.
Location
Mohali, Punjab Province

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

India people enter in draw

No coustmer service number available to ask any enquiry
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ID
#1761656 Review #1761656 is a subjective opinion of poster.
Reason of review
No coustmer care number to chat live
New Reviewer

Dont know

I have won a $25 starbucks giftcard for a minor prize which i dont drink coffee so yea and what i have noticed is that every winner has a photo on their account
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ID
#1758556 Review #1758556 is a subjective opinion of poster.
Pros
  • Can enter for free which i did
New Reviewer

Omaze is a hoax.

There are no winners. This is a scam.
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1 comment
#1860943

I am trying to understand how can people say there is no winners how have people come to this conclusion

ID
#1727289 Review #1727289 is a subjective opinion of poster.
Pros
  • Gives people hope
Cons
  • False hope
Reason of review
Hoax
Preferred solution
Keep the money. Lesson Learned.

What customers?

Set up account. Tried to buy tickets, nothing. I email Omaze. They say re-create account, new password. Nothing. I email Omaze, they say create new account. Nothing. I contact charity, so they can find out what’s wrong.
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ID
#1714358 Review #1714358 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Report Omaze to people who will investigate them. There are ways to have them investigated for free. Report them to the Attorney General's Office or the Better Business Bureau.

Tell people like 60 Minutes or 20 20 about your suspicions regarding Omaze. They're always looking for something to do investigative reporting about.
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ID
#1714050 Review #1714050 is a subjective opinion of poster.
Location
Carrollton, Texas
Reason of review
Not as described/ advertised

Stay away

They allow donations from people outside US, but it’s clear on their terms the following: Who's Eligible: You must be at least 18 years old and a resident of the United States to win. Total scam. I’ve waisted a lot of money in the posts year with Omaze.
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2 comments
#1854457

Actually it says...is open to legal residents of the United States (excluding residents of California), and all countries except those listed in the Prohibited Jurisdictions (below) who are at least 18 years of age or older

#1851207

Did not know this...Thanks

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ID
#1706998 Review #1706998 is a subjective opinion of poster.
Location
Montinho, Coimbra
New Reviewer

Reviews reflect negative truth

I've read many of your reviews which indicate that there's a lot of scam going on and I want you to contact me at this phone number. 87057 1 **** my name is David Reeves and I want my money refunded to my credit card
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1 comment
#1780625

Report them to the Attorney General's Office or the Better Business Bureau. You might report them to 60 Minutes or 20 20 they're always looking for something to do investigative reporting about.

ID
#1699485 Review #1699485 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
New Reviewer

Incredible

Earlier today,3rd October 2019, I donated $10 to enter a competition trying to do the free entry. After realising what I had done I contacted Omaze and told my story. Withing the hour I had a response telling me how to enter for free and that my money will be refunded within 3-5 days. My money is already reflected back in my account not more than 20 minutes after receiving the email response. Anna from Omaze, thank you!
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ID
#1671044 Review #1671044 is a subjective opinion of poster.
Service
Omaze Donation
Pros
  • Customer service
Reason of review
Good customer service